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Quality policy

PASAT d.o.o. is committed to providing the highest quality services which meet or exceed the requirements of our customers and all other interested parties within the framework of ISO 9001:2015 Standard.

The highest quality shall be achieved, maintained and continuously improved upon by following our objectives which are to:

  • Position Pasat as a market leader in the provision of human resources to the shipping industry, setting the highest standards in quality and service by providing qualified, skilled and experienced seafarers for our principal’s vessels, in any position needed, safely, efficiently, at reasonable cost and in compliance with international shipping standards.
  • Insist on the highest professional and ethical standards, whilst respecting the well-being of our seafarers and employees and ensuring the sustainability of our operations, in order to be the best in our field.
  • Recognise our seafarers and employees as individuals, stimulating them and challenging them for continous improvement.
  • Fulfil the requirements of the norm through constant improvement of the QMS and regular trainings of all team members. •
  • Maintain the high level of service provided to our clients by following and implementing new technologies.
  • Monitor and adjust company policies and objectives, for them to be in accordance with our vision.

In line with our core values, we do not tolerate any form of discrimination, harassment, or any other form of misconduct. We support diversity and inclusion, and we seek to create a positive impact on the communities where we operate. We believe in treating all employees, seafarers, and partners with respect and dignity, and we are dedicated to upholding these values.

If any party believes that they have been subjected to discrimination, harassment, or any other form of misconduct, we encourage them to bring it to our attention as soon as possible. We take all complaints seriously and will investigate them promptly and impartially. Complaints can be sent to us through de-briefing forms, customer complaint forms or any other commonly used means of communication. Any complaint can be directed to our e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Our policy reflects our commitment to responsible and ethical business practices in compliance with the International Labour Organization (ILO) and the Maritime Labour Convention (MLC) 2006.


Split, 18.01.2023

Executive Director Josip Munitic

Seafarers / Careers

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